Shipping & Returns

SHIPPING

Our embossed diamond plate sheets typically ship rolled in a large heavy duty corrugated cardboard box. Most orders ship within 2-3 days of receipt of order using UPS or FedEx “Ground” service.  We ship all products from our facility located in Golden, Colorado.

ONLINE DIAMOND PLATE RETURN POLICY

Most unopened items returned in new condition within 60 days of purchase will be eligible to receive a refund or exchange.  Items that are opened or damaged are not typically eligible for a refund or exchange.  A 20% restocking charge will be assessed to all eligible customer returns.  Payment of all return postage to our facility in Golden, Colorado is the responsibility of the customer.  We encourage customers to request a FREE SAMPLE in advance of ordering full sheets of diamond plate to ensure you’re getting the diamond plate you expect.

FREE SHIPPING

Online Diamond Plate offers FREE shipping on orders of OVER $300.00.  This offer only applies when making purchase online, and only includes products offered at www.onlinediamondplate.com. Orders are typically shipped using “Ground” shipping service.  This offer applies only to orders shipping within the 48-continental USA states, and excludes shipments to Alaska, and Hawaii.